Shipment and delivery

All our cheeses and other Dutch delicacies are shipped to our customers directly from our cheese farm in Katwoude, the Netherlands. After receiving your order, it is processed, packed and shipped as soon as possible.

As soon as we have handed the parcel over to the carrier, you will receive the tracking information by e-mail. With this information, you can easily track your package.

Free shipping

Shipping to Belgium, Denmark, Germany, France, Luxembourg, Monaco, the Netherlands, Austria and Poland is free when you spend over €75.

Shipping costs and delivery times

Below you will find an overview of our (inter)national destinations, shipping costs and an indication of delivery times for private consignments. We work with GLS and FedEx for the shipment of these parcels.
* Please understand that shipping delays are beyond our control and that we cannot guarantee a specific delivery day.

Change of delivery address

Would you like to change the delivery address of your order? Unfortunately, you cannot do this yourself. Please contact our Customer Care Team immediately at webshop@henriwillig.com with your order number and the correct delivery address. We will try to solve this for you, but we cannot guarantee this. Once your parcel has been packed and dispatched, we unfortunately no longer have any influence on this.

Incomplete shipment

We always do our best to deliver your order complete and on time. If something is missing or something else is wrong, please contact us immediately after delivery by e-mail at webshop@henriwillig.com. Please include your order number, a brief explanation and possibly a photo showing the problem.

Business order?

How nice! Please refer to the shipping information for business orders at Henri Willig.